Zorn Novum Inc. — Privacy Policy
Last updated:
1. Introduction
Zorn Novum Inc. (“Zorn Novum,” “we,” “us,” or “our”) respects the privacy of individuals and businesses that interact with our company.
This Privacy Policy explains how we collect, use, process, disclose, retain, and protect personal information in connection with our website, advertisements, newsletters, marketing communications, business inquiries, and related business activities.
We believe individuals should understand what information they provide, why it is requested, how it may be used, and what choices they have regarding that information.
This Policy applies to personal information processed by Zorn Novum in connection with:
- Our public website at https://zornnovum.com.
- Our business pages and advertisements on Facebook, Instagram, and other platforms.
- Advertising lead-generation forms, including Meta instant forms.
- Contact, consultation, quotation, and business-project request forms.
- Newsletter registrations and email marketing subscriptions.
- Website marketing preferences, opt-in and opt-out requests, and unsubscribe records.
- Business correspondence, customer inquiries, proposals, agreements, and related communications.
- Our software development, website, graphics, workflow automation, AI-assisted, and related business-service activities.
Separate software products, connected accounts, and specialized customer applications may require additional product-specific privacy notices.
Third-party platforms may independently collect and process information under their own privacy policies.
2. Information We Collect
The personal information we receive depends on how you interact with us and what you choose to provide.
A. Contact and identification information
When you contact us, submit an inquiry, request a quotation, or subscribe to communications, we may collect:
- Full name.
- Business or organization name.
- Business role or job title.
- Email address.
- Telephone number.
- Business website or publicly provided business profile.
- General location or geographic service area.
- Preferred method of contact.
Not every category is required for every interaction.
B. Business and project information
When requesting a service, consultation, or quotation, you may provide:
- The nature of your business or organization.
- Your business goals or operational challenges.
- The services you are interested in.
- Project descriptions and desired features.
- Software or platform requirements.
- Requested technical integrations or deliverables.
- Approximate project budget, if requested.
- Preferred timeline.
- Existing processes or systems relevant to your inquiry.
- Additional comments or questions.
We use this information to understand your request, evaluate whether our services are suitable, and prepare an appropriate response.
C. Information submitted through advertising platforms
If you submit a lead-generation form through a Zorn Novum advertisement on Facebook, Instagram, or another platform, we may receive:
- The contact information you submit.
- Your answers to form questions.
- The service or project you are requesting.
- The advertisement or campaign associated with the inquiry.
- Submission information and related metadata made available by the platform.
Some information may be suggested or prefilled by the platform.
Submitting a lead form allows us to respond to your inquiry. It does not automatically enroll you in a newsletter or authorize unrelated promotional emails.
D. Newsletter and marketing subscription information
When our website's email subscription features are available, individuals may choose to subscribe to newsletters, company updates, promotional emails, or other clearly identified communications.
Information associated with these subscriptions may include:
- Email address.
- Name, if voluntarily provided.
- Selected subscription categories.
- Marketing preferences.
- Date and time of consent.
- Source of subscription or consent.
- The consent language or notice presented when permission was given.
- Confirmation or verification status, where applicable.
- Changes to subscription preferences.
- Unsubscribe or consent-withdrawal requests.
- Records necessary to prevent unwanted future marketing messages.
- Delivery failures, bounce information, and complaints where applicable.
This information will be used to administer subscriptions, respect communication preferences, and demonstrate the permissions associated with marketing communications.
E. Website and technical information
Website hosting and supporting technologies may process technical information such as:
- Internet Protocol (IP) address.
- Browser and device information.
- Operating system.
- Date and time of access.
- Requested pages.
- Referring URLs.
- Connection, error, and security-related information.
The information actually available to Zorn Novum depends on the technologies and services in operation.
F. Business communications and records
If you communicate or enter into a business relationship with us, we may retain:
- Emails and correspondence.
- Questions and responses.
- Consultation arrangements.
- Project requirements.
- Quotations and proposals.
- Service agreements.
- Support requests.
- Project delivery communications.
- Invoicing and transaction-related records where applicable.
Submitting an inquiry does not create a purchase obligation or service agreement.
3. How We Use Personal Information
We use personal information for purposes reasonably connected with the interaction for which it was collected.
These purposes may include:
Responding to inquiries: Answering questions, providing information, discussing requested services, and arranging consultations.
Preparing quotations and proposals: Understanding business requirements, assessing feasibility, and preparing estimates or project recommendations.
Providing agreed services: Coordinating development, design, delivery, maintenance, support, and other activities within an established business relationship.
Newsletter administration: Managing voluntary subscriptions, communicating company developments, and delivering the categories of updates a subscriber has selected.
Marketing communications: Sending promotional information about Zorn Novum's services, products, or announcements when the recipient has provided the required permission.
Managing communication preferences: Recording consent, processing unsubscribe requests, honoring communication restrictions, and preventing unwanted re-enrollment.
Improving company operations: Reviewing general inquiry patterns, evaluating service demand, assessing communications, and improving business processes.
Protecting operations: Detecting misuse, investigating suspected fraud, addressing security concerns, and protecting company systems.
Meeting legal obligations: Maintaining appropriate records, responding to lawful requests, and protecting legitimate legal rights.
We distinguish communications necessary to respond to a request or administer an agreed service from optional promotional communications.
4. Facebook and Instagram Lead Forms
Zorn Novum may use Meta advertising services, including Facebook and Instagram instant forms, to allow interested individuals to request information about our business services.
When you submit a lead form, Zorn Novum may receive the information you voluntarily provide.
We use that information to understand your inquiry and communicate with you about the service or project requested.
Submitting an inquiry does not automatically constitute consent to receive:
- Recurring marketing emails.
- Newsletters.
- Promotional text messages.
- Automated marketing calls.
- Unrelated advertising communications.
Any separate marketing-email enrollment must be presented as a distinct, voluntary choice.
Meta independently processes information associated with its platforms according to its own practices.
Meta's privacy information is available at:
https://www.facebook.com/privacy/policy/
5. Newsletter Subscriptions
Zorn Novum intends to provide optional email newsletter subscriptions through its website.
Newsletters may contain information such as:
- Company news and announcements.
- Software development updates.
- Technology and AI research updates.
- Educational or informational articles.
- New services and capabilities.
- Product availability announcements.
- Selected business and technology insights.
- Events or other company developments.
The availability, content, and frequency of any newsletter may change.
Voluntary enrollment
Newsletter subscriptions are optional.
When the subscription feature becomes available, individuals will be able to affirmatively choose whether to subscribe.
Submitting a business inquiry, requesting a quotation, visiting our website, or interacting with an advertisement does not automatically enroll an individual in the newsletter.
Newsletter consent will not be made a condition of submitting an ordinary business inquiry.
Subscription confirmation
We may use an email confirmation or similar verification process to establish that a subscription was requested by the person controlling the email address.
Where confirmation is required, the subscription will not become active until the applicable confirmation process is completed.
Newsletter preferences
Where multiple communication categories are offered, subscribers will be able to select the available categories they wish to receive.
Newsletters containing promotional material will be treated as marketing communications for purposes of applicable email-marketing requirements.
6. Marketing Email Consent
Zorn Novum recognizes the importance of obtaining clear permission before enrolling individuals in optional promotional email programs.
Our intended marketing-email program will use affirmative consent rather than automatically enrolling people based solely on a prior interaction.
A. Express opt-in
Where the website offers marketing subscriptions, users will be presented with a clear and voluntary choice to receive promotional communications.
Such communications may include:
- Announcements of available business services.
- New software or technology offerings.
- Special offers or promotions.
- Product-launch announcements.
- Business-service updates.
- Other clearly described promotional communications.
A user must affirmatively select the applicable subscription option.
Consent must not be inferred merely because someone visited the website, submitted a lead form, requested a quotation, or previously corresponded with the company.
B. Separate consent choices
Where newsletter and promotional-email subscriptions are presented as distinct options, users will be able to select their preferences separately.
The website will not treat agreement to a privacy policy as automatic consent to receive marketing emails.
Optional marketing-consent checkboxes will not be preselected.
C. No marketing emails before controls are operational
Zorn Novum will not begin sending marketing emails until the website's subscription and unsubscribe mechanisms, consent-recording process, and procedures for respecting opt-out requests are operational.
The presence of contact information in an advertising lead form, inquiry record, business directory, previous correspondence, or prospective-customer list does not override this requirement.
After marketing communications begin, applicable permissions and communication preferences will govern subscription-based marketing sends.
D. Withdrawal of consent
A person who subscribes may later withdraw marketing consent.
Withdrawing marketing consent will stop the affected promotional communications after the request is processed.
Withdrawal does not invalidate lawful processing that occurred before the withdrawal.
A marketing opt-out does not necessarily prevent nonpromotional communications necessary to respond to a pending inquiry, administer an agreed service, or satisfy a legal obligation.
7. Website Opt-In, Opt-Out, and Preference Controls
Zorn Novum will provide website-based controls for newsletter enrollment and marketing communication preferences before activating its email-marketing program.
These controls are intended to allow individuals to:
- Subscribe voluntarily to available newsletters.
- Opt into the marketing-email categories offered.
- Update their communication preferences.
- Unsubscribe from individual subscription categories, where available.
- Opt out of all Zorn Novum marketing emails.
- Withdraw marketing consent without purchasing a service.
- Request assistance with a subscription or unsubscribe issue.
Unsubscribing from all marketing emails will not require an individual to create or log into an account.
When marketing emails are sent, they will include an appropriate unsubscribe mechanism.
Individuals may also request removal from promotional communications by emailing:
Please use the subject line Marketing Unsubscribe and identify the email address associated with the request.
We will process opt-out requests as promptly as practicable and within the periods required by applicable law.
We will not charge a fee to process an ordinary marketing unsubscribe request or require unnecessary personal information to honor it.
8. Consent Records and Suppression of Unwanted Emails
To administer marketing permissions responsibly, Zorn Novum intends to maintain records sufficient to distinguish subscribed, unsubscribed, and otherwise restricted email addresses.
These records may include:
- The address associated with a subscription.
- The permission or subscription category.
- When and where permission was provided.
- The version of the relevant consent language.
- Subsequent permission changes.
- Unsubscribe dates and preferences.
- Delivery failures and complaints.
- Information necessary to prevent unauthorized re-enrollment.
If an individual withdraws permission, we may retain a limited suppression record to prevent the address from being inadvertently added to future marketing lists.
Removing an email address from an active promotional distribution list does not necessarily require deleting the limited information necessary to respect the person's continuing opt-out instruction.
Previously unsubscribed individuals will not be automatically re-enrolled through contact imports, a new inquiry, or a prior business relationship.
Any future re-subscription must be based on a new, valid affirmative choice.
9. Service Communications Versus Marketing
Zorn Novum distinguishes optional marketing communications from messages connected with a specific requested or agreed business activity.
Examples of potentially nonpromotional communications include:
- A response to a submitted project inquiry.
- A requested quotation or proposal.
- A meeting confirmation.
- Information about an agreed project.
- Contractual or billing communications.
- Necessary technical or service notices.
- Security-related communications.
These communications may be necessary even when an individual has declined optional marketing.
However, describing a message as a service communication does not automatically exempt it from marketing requirements.
If a communication's primary purpose is promotional, it will be handled according to applicable commercial-email requirements.
10. Website Forms, Hosting, and Email Providers
Zorn Novum relies on third-party technologies for hosting, communications, forms, and operational support.
Website hosting
Our public website uses GitHub Pages hosting.
Hosting infrastructure may process technical information necessary to deliver website content and maintain service operation.
GitHub's privacy information is available at:
https://docs.github.com/en/site-policy/privacy-policies/github-general-privacy-statement
Website inquiry forms
Where a business-project request form uses Formspree, submitted information is processed through that service and delivered to Zorn Novum for handling.
Formspree's privacy information is available at:
https://formspree.io/legal/privacy-policy/
Business email
Our business email communications may be processed through Google Workspace and related email infrastructure.
Newsletter and email-delivery services
When newsletter or marketing-email functionality is introduced, an email-delivery or subscription-management provider may process information needed to operate that program.
Depending on the service and features selected, this may include email addresses, subscription preferences, consent records, delivery status, bounces, complaints, and email-interaction information.
The particular service provider and any optional engagement-measurement technologies will be subject to the applicable provider arrangements, disclosures, and privacy requirements.
11. Cookies, Analytics, and Advertising Technologies
Website and third-party platforms may use cookies, server logs, browser storage, pixels, or comparable technologies for:
- Delivering website content.
- Maintaining technical functionality.
- Supporting security.
- Measuring general site activity.
- Understanding advertising interactions.
- Assessing communications or campaign performance.
The technologies involved depend on the services and integrations actually enabled.
Facebook, Instagram, and other platforms may independently collect information according to their privacy policies.
If Zorn Novum introduces nonessential tracking, advertising pixels, behavioral analytics, or similar technologies, their use must be accompanied by notices, permissions, and controls required by applicable law.
Browser and platform privacy settings may provide additional controls.
12. AI-Assisted Business Activities
Zorn Novum uses established AI technologies to support certain human-directed business and technical activities.
Depending on the context, these tools may assist with organizing general requirements, preparing internal notes, software development, document preparation, and other business work.
External AI providers may process information supplied to their services according to the applicable arrangements and settings.
Submitting a business inquiry or subscribing to a newsletter does not authorize Zorn Novum to use personal information or confidential project material to train its original AI models.
Sensitive business material, proprietary information, or customer data that requires special handling should not be submitted through ordinary public inquiry or subscription forms.
Appropriate project-specific arrangements should be established before such information is transferred.
13. How Information May Be Shared
We may disclose personal information when reasonably necessary for legitimate purposes described in this Policy.
Recipients may include:
Authorized personnel and contributors: Individuals carrying out relevant company, administrative, technical, or customer-service functions.
Technology providers: Providers supporting hosting, forms, communications, email delivery, subscription management, document management, and other business systems.
Professional advisers: Legal, accounting, technical, or other advisers involved in appropriate company matters.
Government authorities: Authorities or parties entitled to information under applicable law or lawful legal process.
Business-transition participants: Parties involved in a legitimate financing, restructuring, acquisition, or similar transaction, subject to applicable legal and confidentiality requirements.
Recipients authorized by you: Parties you direct or authorize us to involve in a particular business matter.
Our policy is not to sell submitted business-inquiry information or newsletter subscriber lists as products to third-party data brokers.
Certain advertising-related data disclosures may qualify as a sale, sharing, or targeted-advertising activity under particular privacy laws, depending on the technologies and processing involved.
14. Sensitive Information
Our general business inquiry, advertising lead, and newsletter forms are not intended for collecting sensitive personal information.
Please do not submit:
- Passwords or authentication codes.
- API keys, private keys, or access credentials.
- Social Security numbers or government identification numbers.
- Financial-account or payment-card details.
- Brokerage or exchange credentials.
- Confidential customer databases.
- Medical or similarly sensitive personal records.
- Proprietary source code or trade secrets requiring special handling.
- Other unnecessary sensitive information.
If a project requires sensitive information, appropriate handling arrangements should be established separately.
15. Data Retention
We retain personal information for periods reasonably related to the purpose of collection and applicable business, contractual, security, and legal requirements.
Relevant considerations include:
- Whether a business inquiry remains active.
- Whether a requested response or proposal is pending.
- Whether a service relationship exists.
- Whether records are necessary for lawful administration.
- Whether information must be retained for legal or security reasons.
- Whether a newsletter subscription remains active.
- Whether limited suppression information is needed to honor an unsubscribe request.
Newsletter and marketing subscription information may be maintained while a subscription remains active and for an appropriate period afterward to document permissions and honor opt-outs.
When information is no longer reasonably necessary, we seek to delete, anonymize, or appropriately dispose of it, subject to lawful retention requirements and service-provider capabilities.
Deleting an active record does not necessarily remove every copy immediately from lawful backups, security logs, or independently controlled third-party systems.
16. Information Security
Zorn Novum recognizes the importance of protecting personal information against unauthorized access, misuse, alteration, or disclosure.
Our information-handling approach is to limit unnecessary collection, restrict access according to business need, and apply measures appropriate to the sensitivity of information and the systems involved.
Third-party providers maintain responsibility for the systems they independently operate under their applicable obligations.
No website, email service, storage system, or internet transmission can be guaranteed completely secure.
If an incident involving personal information occurs, we will assess the circumstances and take steps, including notification, required by applicable law.
17. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information.
These may include the right to:
- Request information about personal data we hold.
- Request access to qualifying information.
- Request correction of inaccurate information.
- Request deletion of qualifying personal information.
- Withdraw consent where processing relies on consent.
- Object to or restrict certain processing where applicable.
- Request portability where applicable.
- Opt out of applicable targeted advertising, sale, or sharing practices.
- Opt out of newsletters and promotional communications.
- Appeal a privacy-rights decision where applicable law provides that process.
- Complain to an appropriate data-protection authority where applicable.
To submit a privacy request, contact:
Please describe the request and provide enough information to identify the relevant records.
We may require reasonable identity or authority verification before disclosing or modifying personal information.
Requests are subject to applicable legal requirements and exceptions.
We will not unlawfully discriminate against an individual for exercising applicable privacy rights.
18. International Processing
Zorn Novum operates from the United States and may use technology providers that process information in the United States or other jurisdictions.
Privacy laws and protections may differ between locations.
Where applicable law requires a particular legal basis, consent, disclosure, transfer mechanism, or other protection, the relevant activity must comply with that requirement.
Depending on the activity, lawful processing may be based on consent, steps requested before entering a contract, performance of a contract, legitimate interests where permitted, or a legal obligation.
Optional marketing-email programs will follow the consent and communication requirements applicable to the recipients and activities involved.
19. Children's Privacy
Our business-service inquiries, advertising lead forms, and marketing subscription programs are intended for adults and are not directed toward individuals under 18.
We do not intentionally solicit personal information from children through these forms.
If you believe a minor has provided personal information inappropriately, please contact us so the matter can be assessed and appropriate action taken.
20. Third-Party Websites and Services
Our website, advertisements, and communications may link to third-party websites or services.
Zorn Novum does not control the independent privacy practices of those organizations.
We encourage individuals to read the privacy policies of third-party services before providing personal information.
21. Separate Software Products
Zorn Novum researches and develops software products in addition to offering business services.
Different products may involve different categories of personal information, including account, subscription, application, or connected-service information.
This Policy does not imply that a product still in development is publicly available, that any particular integration is active for customers, or that the company currently collects information associated with an unfinished product.
Separate product-specific privacy notices and controls should be established before any materially different data collection begins.
Where Zorn Novum provides technology to a business customer that determines the purposes and means of personal-data processing, the customer's privacy practices and applicable service arrangements may also govern that processing.
22. Changes to This Privacy Policy
We may update this Policy to reflect changes in business activities, website functionality, subscription options, information handling, service providers, or applicable requirements.
The current version will be identified by the date displayed at the beginning of this Policy.
Where applicable law requires additional notice or consent for a material change, we will follow those requirements.
A material expansion of marketing purposes will not automatically convert an earlier, narrower subscription choice into permission for unrelated communications.
23. Contact Zorn Novum
For privacy questions, data requests, newsletter preferences, or marketing unsubscribe assistance, contact:
Zorn Novum Inc.
Website: https://zornnovum.com
General and privacy inquiries: contact@zornnovum.com
Business project inquiries: orders@zornnovum.com
For personal-information requests, use the subject line Privacy Request.
For marketing-email removal, use the subject line Marketing Unsubscribe.
We will assess and respond to requests according to applicable requirements.